| AWS |
Application data |
Provide a Vespa service |
Zones specified by customer |
| Google |
Application data |
Provide a Vespa service |
Zones specified by customer |
| AWS |
Tenant and Application metadata |
Provide access to Vespa Cloud control panel and maintain contact information for tenants |
US |
| Auth0 |
Email address |
Used for access control and identity management of Vespa Cloud users, user ID (email-address) is shared explicitly by a user that is granted access by the customer to tenant management |
US |
| Mailchimp |
Email address |
Used when a user has explicitly opted in to receive news and updates related to Vespa Cloud |
US |
| Zendesk |
Email address |
Provide a communication channel between the customer and Vespa.ai for support and operational updates |
US |
| Plausible |
Anonymous traffic data |
Tracking engagement across Vespa's websites without use of cookies or any PII. |
EU |
| Grafana |
Controller Logs |
Used for auditing of application deployments and other changes to applications in Vespa Cloud |
US |
| Grafana |
Application Logs, metrics, request logs |
Application logs for observability and operation of the Vespa Cloud service. Request logs only when authorized by application owners for debugging specific issues. Location according to zones specified for application deployments. |
US, EU, APAC |